Digital Transformations and Marketing Strategy

DESIGN
WITH
PURPOSE.

Building meaningful platforms and strategy at the intersection of industries, culture, and stories.

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About

I’m Jacob Trump, a builder, strategist, and student-athlete at Temple University studying business and technology. I’m most interested in the systems behind how people, organizations, and communities operate, and how thoughtful technology can improve them without adding unnecessary complexity.

My work usually starts with understanding what is actually happening beneath the surface. I research workflows, talk with users, identify where systems break down, and then build the strategy, software, or structure needed to make them work better.

Athletics

Division I rowing has shaped how I approach everything else: prepare consistently, communicate clearly, perform under pressure, and understand that individual execution affects the entire team.

Technology

I build digital products and operating systems around real workflows, using technology as a tool to remove friction rather than add more of it.

Strategy

I use qualitative research, market analysis, and experimentation to understand the full system before deciding what should change.

Community

I’m interested in building stronger connections between people and institutions, from student organizations to small businesses and nonprofits, by creating systems that make collaboration easier.

Digital Transformations

Every project here follows the same path. I find the problem, talk to the people living with it, draft something more efficient, safer, and stronger, then build it and put it to work.

Hutch

Booking, care, and client management software for exotic-pet boarding businesses.

BE Labs

Research, strategy, and design work for a client building an AI tool for workplace feedback.

Fortune 1000 Role Redesign

A redesign of how one long-standing role worked at a Fortune 1000 agriculture company.

Owl Elite Network

A directory and matching tool for student organizations, athletes, and partners at Temple.

Agentic AI CRM and Lead Finder

An AI system that finds local businesses without a website and manages them as agency leads.

Nueva Vida Norristown New Life

Bilingual website redesign for a church congregation in Norristown, PA.

Cowabunga Camp

Website redesign and booking system for a highland-cow experience farm.

Jacob's Table

Ingredient inventory and recipe library for a small cooking club.

Understand the system before changing it.

I build technology, but I don’t believe every problem needs more technology. Before changing something, I want to understand what is holding it together.

Technology is a tool, not the objective.

Sometimes the right answer is automation. Sometimes it’s a simpler workflow, better information, or removing a tool instead of adding one.

Start with what’s actually happening.

Talk to the people inside the system, watch the process, follow the information. The interesting problems are usually different from the ones people first describe.

The systems behind people.

A business, a team, a brand, a community: each is people, technology, incentives, and relationships. The technology matters, but so does everything around it.

Build, observe, adjust.

Put it in front of people, watch what they do, ask why, change it. The feedback loop matters more than pretending the first idea was perfect.

Experience

Places I’ve learned by doing.

TS Collective

Co-Founder & Digital Transformation Consultant · 2026 – Present

Digital transformation, systems, customer experience, marketing, and brand work for businesses and organizations.

Owl Elite Fund

Program Director, Temple Athletics NIL & Community Partnerships

Building partnership infrastructure connecting athletes, organizations, businesses, and community networks.

Temple University

Cloud Architecture / AWS Teaching Assistant

Supported students building and debugging AWS cloud architectures, APIs, and deployments.

BE Labs

Human Capital Consulting

Digital transformation, workforce research, AI market analysis, and process strategy.

Temple Men’s Crew

Division I Rower

Competing in a high-performance team environment built around execution, trust, and shared responsibility.

Connect

I’m always interested in businesses, teams, and organizations working through operational, technology, customer experience, marketing, or brand challenges. If you’re building something, hiring someone who works across disciplines, or trying to fix something that matters, I’d like to hear about it.

Email

jtrump1348@gmail.com

GitHub

github.com/JTTTrump

LinkedIn

LinkedIn

Digital Transformation

Mapping how work actually happens and redesigning it with the right mix of technology, automation, and human judgment.

Systems & Product

Turning recurring problems into usable systems, products, and internal tools built around the people who use them.

Marketing Strategy

Research, positioning, and experimentation to decide who to reach, what to say, and why people should care.

Brand & Digital Experience

Messaging, websites, and customer journeys that make organizations easier to understand, trust, and use.

Community

Infrastructure that helps people and organizations find each other and work together.